> ## Documentation Index
> Fetch the complete documentation index at: https://docs.requestly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Recovery Policy

> How Requestly retains and recovers deleted projects, collections, requests, and environments.

***

When you delete a project, collection, request, environment, or any other resource in a **team or personal cloud project**, the data is retained for **7 days** before being permanently removed.

## Recovering deleted data

If you need to restore something that was deleted, contact our support team within the 7-day window and we will restore it for you.

<Steps>
  <Step title="Contact support">
    Email [support@requestly.io](mailto:support@requestly.io) from the email address associated with your Requestly account.
  </Step>

  <Step title="Share the details we need">
    Include the following so our team can locate the right data quickly:

    * **Project name** (and project ID, if you have it)
    * **Resource type:** project, collection, request, environment, etc.
    * **Resource name** of the item(s) you would like restored
    * **Approximate time of deletion** (date and time, with timezone)
  </Step>

  <Step title="We restore the data">
    Our team will recover the data and confirm once it is available in your project. Restored items reappear in the same location they were deleted from.
  </Step>
</Steps>

<Warning>
  After **7 days**, deleted data cannot be recovered. We recommend reaching out as soon as you notice an accidental deletion.
</Warning>

## Local projects

Data in [local projects](../collaboration/local-workspace) lives entirely on your device and is **not backed up by Requestly**. If you delete a local project, or the files and folders backing it, the data cannot be recovered by our team.

<Info>
  For local projects, we recommend keeping the project folder under your own backup (Time Machine, OneDrive, Git, etc.) so you can restore from there if needed.
</Info>

## What's covered

| Resource type            | Recoverable within 7 days? |
| ------------------------ | -------------------------- |
| Projects (cloud)         | Yes                        |
| Collections              | Yes                        |
| Requests / Endpoints     | Yes                        |
| Environments & variables | Yes                        |
| Local project data       | No (stored on your device) |