> ## Documentation Index
> Fetch the complete documentation index at: https://docs.requestly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Proxy Not Shown Issue (Windows)

> Steps to troubleshoot when proxy is not shown in Requestly Interceptor Desktop App on Windows

If you're seeing a "No Proxy" issue in the Requestly Interceptor Desktop App on Windows, follow these troubleshooting steps:

### Troubleshooting Steps

<Steps>
  <Step title="Check if default port 8281 is available and identify the process">
    Verify that port 8281 is not being used by another application. Open Command Prompt and run:

    ```
    netstat -ano | findstr :8281
    ```

    This will show you the Process ID (PID) using this port. Then identify which process is using the port by running (replace `7136` with the PID from the previous command):

    ```
    tasklist /FI "PID eq 7136"
    ```

    <img src="https://mintcdn.com/requestly/l20sWrmi89fmgqr3/images/troubleshoot-proxy-no-shown-windows/check-requestly-process.webp?fit=max&auto=format&n=l20sWrmi89fmgqr3&q=85&s=9ba3a381bf27b4238ffb302a6485989b" alt="Check Requestly Interceptor Process on Port 8281" width="2400" height="1378" data-path="images/troubleshoot-proxy-no-shown-windows/check-requestly-process.webp" />
  </Step>

  <Step title="Change default proxy port if needed">
    If the port is being used by an application other than Requestly Interceptor:

    * Go to Requestly Interceptor Settings
    * Change the default proxy port to an available port

    <img src="https://mintcdn.com/requestly/l20sWrmi89fmgqr3/images/troubleshoot-proxy-no-shown-windows/set-default-port.webp?fit=max&auto=format&n=l20sWrmi89fmgqr3&q=85&s=c3567a89000ab24234b0b3ceffddac3f" alt="Set Default Proxy Port" width="2400" height="1378" data-path="images/troubleshoot-proxy-no-shown-windows/set-default-port.webp" />
  </Step>

  <Step title="Try manual proxy connection (if Requestly Interceptor is using the port)">
    If Requestly Interceptor is using port 8281 but you still see the "No Proxy" issue:

    <img src="https://mintcdn.com/requestly/l20sWrmi89fmgqr3/images/troubleshoot-proxy-no-shown-windows/use-ipconfig.webp?fit=max&auto=format&n=l20sWrmi89fmgqr3&q=85&s=1ad24a472b99832973c100293817fb3b" alt="Use ipconfig to connect to proxy" width="2400" height="1378" data-path="images/troubleshoot-proxy-no-shown-windows/use-ipconfig.webp" />

    * Get your local `IPv4` address by running `ipconfig` in Command Prompt
    * Try connecting to the proxy manually using your local IP and port 8281
    * Configure your system or browser to use this proxy: `<your-local-ip>:8281`
  </Step>
</Steps>

### Still Having Issues?

If the above steps don't resolve your issue, please reach out to us via [email](mailto:contact@requestly.io) for further assistance.